Forge House

This report details an inspection of Forge House, a care home providing support for individuals with learning disabilities and autism. The inspection focused on several key areas to assess the quality of care and the overall management of the service. The findings indicate a home that strives to support residents in living full and independent lives, aligned with best practice guidance. While many aspects of the service are performing well, there are specific areas identified for further development.

On safety, residents are protected from harm, with staff trained in safeguarding and aware of their responsibilities. The home maintains safe medication practices and effective infection control procedures. Immediate action was taken to rectify minor issues identified with fire safety equipment.

In terms of how effective the care is, residents receive support that promotes their independence and quality of life. Their needs and choices are thoroughly assessed and reviewed with their involvement and that of their families. Staff are well-trained and supported, enabling them to deliver consistent and effective care, and the service is adapted to meet residents' needs.

The caring aspect of the service is strong, with staff treating residents with dignity and respect. Residents feel safe and are supported to make choices and maintain control over their lives, with staff consistently acting in their best interests and using the least restrictive approaches.

Regarding how responsive the service is, residents are consulted on important matters, and their feedback is valued. They are supported to access healthcare services and maintain their health, with care plans regularly reviewed to ensure their needs are met. The service also ensures residents know how to raise concerns and are confident they will be addressed.

However, in terms of how well-led the service is, there are areas requiring attention. Effective governance systems for monitoring performance were not fully established, and audit systems had not identified all areas needing improvement. Additionally, discussions and plans regarding end-of-life care have not yet taken place with residents and their relatives, indicating a need for further development in this sensitive area.