1 Parkstone Avenue

This report summarises the findings of a recent inspection by the Care Quality Commission (CQC) of Vibrance, a care home for adults with learning disabilities. The inspection aimed to assess the overall quality of care provided, focusing on five key areas: safety, effectiveness, caring approach, responsiveness, and leadership. The report highlights the home's commitment to providing a supportive and inclusive environment where residents can live as ordinary a life as possible, fostering independence and choice.

On safety, the home has robust safeguarding procedures and ensures all necessary checks are performed before staff begin their employment. Staffing levels are consistently adequate to meet residents' needs and ensure their well-being, with medication administration handled with care and precision. Risk assessments are regularly updated to minimise potential harm while respecting residents' independence.

In terms of how effective the care is, staff receive comprehensive training and ongoing development to support residents' diverse needs. The home operates in line with the Mental Capacity Act and Deprivation of Liberty Safeguards. Residents are supported to maintain good nutrition and hydration, and timely referrals are made to healthcare professionals when needed.

The caring approach at Vibrance is consistently praised, with staff demonstrating empathy and kindness. They have a deep understanding of individual preferences, actively encouraging residents to make informed decisions and promoting their independence. Residents' personal histories are incorporated into care plans, ensuring a person-centred approach.

In terms of responsiveness, care plans are thoroughly reviewed and updated, reflecting changes in residents' needs and ensuring continuity of care. Residents and their relatives are actively involved in care planning and reviews. The home also handles complaints efficiently and in a timely manner, demonstrating a commitment to resolving issues.

Regarding leadership, the registered manager and provider are highly regarded by staff and residents alike, fostering a supportive environment. Effective monitoring systems, including regular audits, are in place to ensure high standards of care. The home actively uses feedback and learning from incidents to drive continuous improvement.