Amberley Care Home

Amberley Care Home underwent a recent inspection by the Care Quality Commission (CQC), with the report detailing significant improvements made since the previous assessment. The inspection focused on the home's safety, effectiveness, and leadership, aiming to verify that previous concerns had been addressed. The overall findings indicate positive progress, with many areas showing good practice and a commitment to resident well-being.

In terms of safety, medicines are now managed effectively, and staff adhere to infection control guidelines. Risks are well-managed through appropriate assessments, and referrals to health professionals are made when needed. Safeguarding systems are in place, staffing levels are sufficient, and recruitment processes are thorough. There was a previous concern regarding the recording of repositioning for residents at risk of skin damage, which the manager is addressing.

Regarding effectiveness, the care provided at Amberley Care Home now consistently leads to good outcomes for residents. The home ensures that people's care and treatment are in line with best practices and legal guidance. This includes robust processes for assessing needs, obtaining consent, and supporting residents to make their own choices in the least restrictive way possible. Staff receive good induction and ongoing training to support their roles effectively.

In terms of how responsive the service is, the inspection found that the home actively supports visits for residents, facilitating events to encourage connection with loved ones. The environment has also been enhanced, particularly for residents living with dementia, with improved signage and the use of memory boxes to aid navigation and personal connection.

On how well-led the service is, while there have been notable improvements in governance systems and monitoring, there is still room for development. The manager, who has recently become registered, is actively working to embed new systems and ensure consistent good practice is sustained over time. Some audits require further refinement to be more impactful, and there is an ongoing plan to implement a new electronic care planning system to further improve record-keeping and staff time.