Bradbury House

Bradbury House provides residential care for older people, and this recent CQC inspection found that the service continues to offer a good standard of care across all areas. The report highlights a strong focus on resident safety and well-being, with staff demonstrating a good understanding of how to protect individuals from harm. The home has effective systems in place for risk assessment and management, ensuring that appropriate measures are taken to minimise potential dangers. Medicines are managed safely, and robust checks are conducted for new staff to maintain a secure environment.

In terms of how effective the care is, staff are skilled and experienced, enabling them to meet residents' needs. Residents have choice and control over their lives, and the service works well with health professionals to support people's health. The dietary provisions are positively noted, with nutritious meals and options for individual needs. The care provided is attentive and kind, with staff building strong relationships and showing genuine affection for the residents. People are supported to express their views and make decisions about their care, with their dignity and privacy consistently maintained.

The service is responsive to residents' needs, with care plans reflecting individual preferences and daily records ensuring continuity of care. A dedicated activity coordinator enhances resident well-being through varied initiatives and outings, and there are clear processes for addressing concerns promptly. The home is well-led, with a visible and accessible registered manager who is supported by a dedicated team. The provider maintains effective oversight, and there is a positive culture where staff feel motivated and supported, contributing to the overall good quality of care. A small point for improvement noted was the lack of a safety gate at the top of a staircase, which the manager has agreed to review.