Brookfield Residential Care Home Limited

Welcome to our independent overview of Brookfield Residential Care Home, located in Prestwich, Manchester. This targeted inspection took place on 11 August 2020 to review how the service managed infection prevention and control during the coronavirus pandemic. The home provides accommodation and personal care for up to 14 adults with mental health needs. While the CQC did not issue a traditional numerical score during this specific thematic review, the overall findings highlight practical steps taken to protect residents and visitors, alongside some areas where the home was signposted for further development.

When looking at how the home keeps people safe, inspectors found that the provider successfully managed infection prevention and control during the pandemic. The home was closed to all visitors unless there was an essential need, such as a nurse visiting to administer medication or treatment, which encouraged outside professionals to use telephone or videoconferencing when possible. The home also had up-to-date infection policies, met shielding and social distancing rules, effectively managed PPE, arranged testing for staff and residents, and maintained good hygiene practices and premises layout. While the overall safety approach was assured, inspectors did signpost the provider to additional resources to help develop and strengthen their approach further.

Regarding how the service is effective, the available report details that the home ensured infection outbreaks could be effectively prevented or managed through proper safety measures and protocols.

In terms of being caring, the report notes that the strict visitor and professional access rules were put in place to protect the health and well-being of the residents living at the home.

For the responsive category, the home responded to pandemic risks by closing to new admissions because prospective residents could not complete the standard transition process involving visits, lunches, and overnight stays.

Concerning well-led practices, the provider demonstrated clear management by enforcing strict infection control policies, maintaining up-to-date guidelines, and proactively seeking to ensure all necessary safety measures were consistently followed by staff.