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Church Farm Bungalow

Guildford Road, Ottershaw, Surrey, KT16 0PL · Operated by BRAND The Avenues Trust
CQC Overall Rating
Good
Beds
12
Care type
Residential homes
Specialism
Dementia
Registered since
6 February 2011
Last inspection
26 October 2023
Ottershaw Unclaimed listing
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CQC ratings by category

Inspected 26 October 2023 · report published 16 November 2023
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

What inspectors found

Church Farm Bungalow provides accommodation and personal care for up to 12 adults, supporting individuals with learning disabilities, autism, dementia, physical disabilities, and sensory impairments. Based on the recent inspection, the home focuses heavily on maintaining a clean, safe environment while promoting independence and quality of life. Families and visiting professionals shared positive feedback about the approachable management team and the stable, caring staff who know residents well.

The home maintains a safe, clean, and well-maintained environment where risks are managed effectively through detailed assessments and regular safety checks of the premises and equipment. Medications are managed safely by trained staff following proper guidelines, and infection control measures are robustly applied.

Care is tailored to meet individual needs and aspirations with the support of enough staff on duty, though the home relies on regular agency workers to cover vacancies. Staff follow best practices and respect residents' rights and choices, ensuring they receive proper healthcare access and meaningful daily routines.

Residents are supported by a stable, consistent, and friendly staff team who clearly enjoy working with them and understand their individual needs well. The atmosphere is warm and person-centered, with family members reporting that their relatives are treated with genuine affection and respect.

The service promotes independence and choice while working strictly within legal frameworks for mental capacity to protect residents' rights. Care plans and daily activities are regularly reviewed with keyworkers, and residents are actively encouraged to express their views during monthly house meetings.

The home is supported by an approachable and visible registered manager who fosters an open culture and provides strong guidance for the staff team. While quality monitoring systems are effective and continuous improvement plans are actively maintained, management ensures that staff are thoroughly trained and supported to deliver reliable, high-quality care.

Editorial summary, written from the official CQC inspection report. Read the full CQC report →

This is an editorial summary intended to make the inspection findings easier to read — it is not a substitute for the full report, and is not medical or care advice.

At a glance

Operator
BRAND The Avenues Trust
Regulated activity
Accommodation for persons who require nursing or personal care
Registration status
Registered
Local authority
Surrey

Estimated weekly cost

We're building accurate regional cost ranges by local authority for a future update. This will show a typical weekly range for the area — an estimate, never Church Farm Bungalow's actual price.

Specialisms & care types

Residential homes Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesPhysical disabilitiesSensory impairment

Location & nearby homes

Plotted from registered coordinates · straight-line distance, not a road route.
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Frequently asked

Good, following the inspection on 26 October 2023.

Yes — Dementia is listed among Church Farm Bungalow's registered specialisms with the CQC.

Church Farm Bungalow is registered for 12 beds.