Grange Lea Residential Home Limited

This report details the findings of a recent inspection at Grange Lea Residential Care Home. Overall, the inspection found that the home continues to provide a good standard of care. The report covers key areas such as safety, effectiveness of care, the caring approach of staff, how responsive the service is to residents' needs, and the overall leadership and management of the home. The inspection noted that the home remains a safe place for residents, with sufficient staffing levels and robust recruitment processes.

Regarding safety, residents and their relatives expressed confidence that people are kept safe, with clear safeguarding procedures in place and a good understanding of these by staff. Risk assessments are regularly updated and inform the support provided, ensuring residents' independence is promoted while managing risks. The home has a well-managed system for medication, and the environment is maintained to a high standard, with necessary safety checks and emergency plans in place.

In terms of how effective the care is, staff are described as knowledgeable and skilled, with thorough induction and ongoing training. The home follows best practices regarding the Mental Capacity Act and Deprivation of Liberty Safeguards. Residents' nutritional and hydration needs are well-met, with a good variety of food choices and a high food hygiene rating. Necessary healthcare support is provided and coordinated with external professionals, and the living environment has been improved.

On the caring aspect, feedback about staff attitudes is consistently positive, with residents being treated with kindness and dignity. Staff are described as attentive and respectful, actively involving residents and their families in decisions about care. The home promotes equality and diversity through person-centred care planning, respecting individual needs and preferences.

The service is responsive to residents' needs, with thorough assessments conducted before admission and care plans developed collaboratively with residents and their families. The home also meets the requirements of the Accessible Information Standard, ensuring communication needs are identified and shared appropriately.

Finally, the home is well-led, with an open and transparent culture that encourages feedback from residents and staff. Concerns and complaints are handled effectively, and staff feel positive about the management and culture of the service. The environment has been enhanced with ongoing improvements planned, and governance systems are in place to monitor the quality of care effectively.