Kings Park Nursing Home

Kings Park Nursing Home has undergone a recent inspection by the Care Quality Commission (CQC), with the report highlighting significant improvements in the home's overall quality of care and management. The inspection, conducted on 27 April 2022, focused on assessing key areas to ensure residents receive safe, effective, compassionate, responsive, and well-led care. The findings indicate a positive shift in the home's performance since its previous inspection.

On safety, the home has implemented robust risk assessments for individuals and the environment, with regular reviews and maintenance of equipment in place. Staff recruitment follows safer processes, and while there are occasional busy periods, call bells are answered promptly. Medicines are stored and managed securely by trained staff, though there is an ongoing effort to refine record-keeping for covert medication administration. Infection prevention measures are strong, with visitors and admissions managed safely, and effective use of PPE.

In terms of how effective the care is, residents appear well cared for, with staff understanding their individual needs. Risk assessments guide staff in minimising risks and ensuring resident safety. The home is undergoing redecoration to enhance its homely atmosphere.

Regarding caring practices, relatives consistently report their family members are well looked after, expressing confidence in the staff and the quality of care provided. Staff interactions with residents are noted as pleasant.

On responsiveness, the home is working to support residents' choice and control in their lives in the least restrictive way possible, with policies in place to support this. While there are ongoing efforts to address specific areas such as covert medication record-keeping, the overall approach is geared towards meeting resident needs effectively.

The home is now well-led, demonstrating a clear commitment to improvement and developing good practice. The registered manager and management team conduct a variety of checks and audits to ensure safety and drive progress. Staff and relatives feel comfortable raising concerns and are confident they will be addressed, with regular meetings keeping everyone informed. Although there was a minor administrative oversight regarding statutory notifications to the CQC, this was immediately rectified, and processes will be reviewed. The home actively engages with families through meetings and maintains strong partnerships with healthcare professionals.