Downshaw Lodge

This inspection report for Downshaw Lodge by the Care Quality Commission (CQC) focused on the home's infection prevention and control (IPC) practices, particularly in light of COVID-19. The review assessed how well the service managed risks to residents and staff, ensuring a safe environment during the pandemic. It also looked at staffing levels and their impact on care delivery.

In terms of how safe the service is, the inspection found that Downshaw Lodge had robust policies and procedures in place to manage COVID-19 risks, including for residents who tested positive. The home maintained adequate supplies of personal protective equipment (PPE), with staff and management demonstrating correct usage and adherence to protocols. The environment was adapted to facilitate safe interactions between residents and visitors, and a regular testing program for residents, staff, and visitors was implemented, with strict screening for all visitors.

Regarding the effectiveness of care, the report highlights that staff maintained good working relationships with healthcare professionals, with their support continuing throughout the pandemic. Workforce pressures were not currently impacting the delivery of the service negatively.

On the aspect of caring, the report indicates that the home's environment was adapted to ensure residents and relatives could continue interacting safely, suggesting a thoughtful approach to maintaining connections.

In terms of how responsive the service is, Downshaw Lodge facilitated visits for residents in accordance with current guidance, demonstrating an effort to balance safety with the importance of social connections.

Concerning how well-led the service is, the provider had measures in place to mitigate risks associated with COVID-19 related staff pressures. The inspection assured that the provider was effectively preventing the spread of infections, meeting shielding and social distancing rules, and admitting people safely. They were also ensuring effective and safe use of PPE, facilitating testing for residents and staff, and maintaining the premises with good hygiene practices. The provider's infection prevention and control policy was up-to-date, and they were adhering to current requirements regarding staff and visitor vaccinations.