Laureston House Residential Home

Laureston House Residential Home has received a positive inspection report from the CQC, reflecting its commitment to providing a good standard of care. This report details the findings across five key areas, offering families insight into the home's performance. Overall, the inspection found that the home is meeting its responsibilities and is focused on resident well-being.

In terms of safety, residents are protected from avoidable harm. Care plans are now clear and comprehensive, ensuring staff have the necessary information to support individuals, and medicine management has significantly improved. Risks within the environment are well-managed, with appropriate safety measures in place, and staff are recruited safely and possess the skills needed.

Effectively, residents' care and support contribute to good outcomes and a high quality of life. Needs are thoroughly assessed, and care plans are tailored to individual preferences and diversity needs. Staff receive ongoing training and support, and the home works collaboratively with other agencies to ensure residents access necessary healthcare services.

When it comes to caring, residents are treated with compassion, kindness, dignity, and respect. Staff build positive relationships with residents, fostering a friendly and relaxed atmosphere. Equality and diversity needs are respected, and residents are actively involved in making decisions about their day-to-day care, with their preferences clearly documented.

Responsively, the home ensures residents can access activities that promote their well-being. Feedback mechanisms are in place, and residents' comments and concerns are addressed. The service collaborates effectively with health and social care professionals, ensuring a coordinated approach to care when needed.

Finally, the home is well-led, with a positive atmosphere and appropriate staff support and supervision. The registered manager oversees the service effectively, and regular quality checks are conducted, with identified issues being addressed promptly. Improvements made since the last inspection demonstrate a commitment to continuous development.