Lighthouse

This report summarises the findings of a recent Care Quality Commission (CQC) inspection of Lighthouse, a care home for adults with substance misuse and associated mental health needs. The inspection focused on the key areas of safety, effectiveness, and leadership, following up on previous improvements made by the home. The report highlights significant progress since the last inspection, noting positive feedback from residents and staff, and a commitment to delivering person-centred care.

Regarding safety, the home has implemented robust systems to protect residents, including regular safety checks and comprehensive risk assessments clearly detailed in care plans. Staff are well-trained in safeguarding and infection control, ensuring a secure environment. While medication management is generally strong, a minor issue with one staff member's competency was promptly addressed.

In terms of how effective the care is, Lighthouse has successfully implemented a new recovery model that actively engages residents and supports their progress, a significant improvement noted in the report. Staff receive comprehensive training and support, contributing to their ability to deliver person-centred care. The environment has also undergone an impressive refurbishment, with residents involved in the design, creating a more positive and modern living space.

The service is well-led, with effective governance systems and regular audits ensuring high standards. The leadership fosters a positive, open, and empowering culture where both residents and staff feel supported and respected. Communication channels are strong, with regular meetings and supervisions involving staff in service development. The home demonstrates a good understanding of its duty of candour, being open and honest when issues arise. Although the report highlights many positive aspects and significant improvements, it also identifies a need for continued vigilance, particularly in ensuring all staff medication competencies are consistently up-to-date.