Home/Care Homes/Surrey/Maple Cottage

Maple Cottage

208 Send Road, Woking, Surrey, GU23 7EN
CQC Overall Rating
Outstanding
Beds
1
Care type
Residential homes
Specialism
Learning disabilities
Registered since
13 May 2021
Last inspection
19 January 2023
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CQC ratings by category

Inspected 19 January 2023 · report published 12 April 2023
Safe
Good
Effective
Good
Caring
Good
Responsive
Outstanding
Well-led
Outstanding

What inspectors found

Maple Cottage is a residential care home providing personal care to one individual with a learning disability and autism, where the provider also lives on-site and delivers the vast majority of the daily support. The recent inspection highlights a unique family-style living environment tailored completely around the resident, fostering a strong, caring, and long-standing relationship built on mutual trust, autonomy, and respect for personal choice.

The home maintains a safe, clean, and well-maintained physical environment equipped with sensory adaptations that meet the resident's specific needs, and medicines are managed safely with regular reviews to prevent over-medication. The provider stays thoroughly up to date with best practice training, and healthcare is proactively managed through regular home visits and close collaboration with community professionals, though care heavily relies on the single provider with contingency plans in place for external agency support.

Daily life is characterized by a warm, inclusive, and deeply respectful atmosphere where the resident enjoys full freedom of movement, privacy, and control over their routine, meals, and snacks. The support is exceptionally personalized, featuring a specially designed living space and sensory room tailored to the resident's exact preferences, while proactively preventing social isolation and nurturing meaningful relationships with family, friends, and pets.

The service is driven by an unswerving commitment from the provider to uphold the resident's rights, happiness, and long-term goals, maintaining strong networks with external agencies and welcoming professional advice to continuously improve the quality of care provided.

Editorial summary, written from the official CQC inspection report. Read the full CQC report →

This is an editorial summary intended to make the inspection findings easier to read — it is not a substitute for the full report, and is not medical or care advice.

At a glance

Regulated activity
Accommodation for persons who require nursing or personal care
Registration status
Registered
Local authority
Surrey

Estimated weekly cost

We're building accurate regional cost ranges by local authority for a future update. This will show a typical weekly range for the area — an estimate, never Maple Cottage's actual price.

Specialisms & care types

Residential homes Caring for adults over 65 yrsLearning disabilities

Location & nearby homes

Plotted from registered coordinates · straight-line distance, not a road route.
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Frequently asked

Outstanding, following the inspection on 19 January 2023. This is the highest possible rating the CQC awards.

Yes — Learning disabilities is listed among Maple Cottage's registered specialisms with the CQC.

Maple Cottage is registered for 1 bed.