Northfield House

This CQC inspection report for Northfield House focuses on infection prevention and control measures in place during the COVID-19 pandemic. The inspection aimed to assess how the home was keeping residents and staff safe, managing visitors, and maintaining high standards of hygiene. The report details specific practices observed and provides an overview of how the home is meeting essential safety and operational requirements.

On safety, Northfield House has implemented thorough policies and procedures to manage COVID-19 risks. They ensured visitors and staff understood safety protocols through accessible materials like videos and easy-read documents, and they effectively managed PPE use and access to testing for residents and staff. The home was meeting requirements for staff and visitor vaccinations, and outbreak prevention and management plans were in place.

In terms of effectiveness, the service demonstrated a strong approach to infection prevention and control. They were assured that measures were in place to prevent the spread of infections, and that shielding and social distancing rules were being followed. The admission of new residents was also managed safely.

Regarding caring practices, residents were encouraged to use technology to stay connected with their loved ones, helping to maintain social links during periods of restricted visiting.

In terms of responsiveness, the home facilitated visits for residents in line with current guidance, helping them to maintain important relationships with family and friends.

On how well-led the service is, Northfield House has up-to-date infection prevention and control policies. They also demonstrated measures to mitigate risks associated with staff pressures related to COVID-19, ensuring continuity of care.