Oakhurst Court Nursing Home

Oakhurst Court Nursing Home provides nursing and personal care for older individuals, including those living with dementia. The latest inspection highlights a compassionate and well-organized environment where residents are supported by a familiar and attentive team. Families consistently praise the dedication of the staff, and overall management ensures that the home runs smoothly, maintaining strong communication with healthcare professionals and creating a welcoming atmosphere for visitors.

Residents feel safe and protected due to knowledgeable staff who understand how to manage risks and prevent harm, supported by up-to-date infection control practices. However, during the inspection, a medication safety issue was noted when a liquid thickener was left accessible to residents, though management addressed this immediately.

Care is tailored to individual needs, with thorough pre-admission assessments and staff who receive proper training, supervision, and guidance to support residents effectively. Nutritional needs are well managed, and staff work closely with external healthcare professionals to maintain residents' physical health and dietary requirements.

Staff build warm, empathetic relationships with residents, treating them with kindness and respecting their personal routines and choices. An isolated incident regarding privacy in a communal area was identified and promptly resolved by management through immediate staff re-training on dignity.

Care plans are highly personalized, reflecting residents' life histories, personal preferences, and hobbies to help staff engage them meaningfully. The home also ensures that communication needs are considered so that every individual can express their choices and stay connected.

The leadership provides clear direction and fosters a supportive environment where staff feel valued. Management maintains effective systems for monitoring quality and safety, ensuring the home operates smoothly and learns from any incidents to continually improve care.