Sansa House

Sansa House is a care home providing personal care for five individuals with learning disabilities, autism spectrum disorder, and/or mental health needs. The recent inspection report highlights the home's commitment to person-centred support, aiming to maximise independence and ensure residents' voices are heard. The report details the findings across key areas, offering insights into the quality of care and management.

Regarding safety, Sansa House demonstrates robust safeguarding procedures and effective risk management, including for infection control and fire safety. While generally strong, the recruitment process had a minor area for improvement regarding documentation of employment history gaps. Medicines are managed safely, and residents can be supported to manage their own medication if they choose.

The effectiveness of care at Sansa House is consistently strong, with residents achieving outcomes that exceed expectations. The service uses evidence-based approaches and innovative methods to support individuals' complex needs, significantly improving their quality of life and independence. Staff work collaboratively with external professionals and families to ensure coordinated and timely care, and transitions into and out of the home are managed sensitively.

The caring nature of the service is highlighted throughout the report. Staff are described as exceptionally skilled, understanding individual needs, and promoting choice and control in the least restrictive way possible. Residents are supported to maintain relationships and engage in activities that build confidence, with a clear focus on valuing each person as an individual.

In terms of responsiveness, Sansa House is noted for supporting residents in maximising their independence and ensuring their views are heard. The service actively promotes opportunities for residents to participate in hobbies, activities, and employment, fostering personal growth and social connections.

The leadership at Sansa House is described as experienced and knowledgeable. There is a clear culture and set of values evident at all levels, with robust quality assurance measures in place to maintain high standards. Staff feel well-supported and are encouraged to develop their skills, contributing to the overall positive environment and effective running of the home.