Home/Care Homes/Essex/Shaftesbury Netteswell Rectory

Shaftesbury Netteswell Rectory

Manston Road, Harlow, Essex, CM20 3PA · Operated by BRAND Livability
CQC Overall Rating
Good
Beds
9
Care type
Homecare agencies
Specialism
Learning disabilities
Registered since
17 November 2010
Last inspection
9 January 2020
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CQC ratings by category

Inspected 9 January 2020 · report published 11 February 2020
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

What inspectors found

Livability Netteswell Rectory is a residential care home that provides accommodation and personalized support for up to nine adults living with learning disabilities. The home focuses on promoting independence, choice, and control, allowing residents to live meaningful lives and maintain regular contact with family and friends. Although the physical building is larger than current best practice guidelines recommend for this type of care, its residential design successfully helps it blend into the local community. Residents and staff share a warm, family-like atmosphere, and individuals are actively encouraged to develop new skills, pursue personal hobbies, and participate in daily household tasks.

Residents are protected from avoidable harm through robust safeguarding procedures, regular safety checks, and properly managed medications, while risk assessments are carefully balanced to encourage personal independence. Staff receive appropriate training and are available in sufficient numbers to meet the flexible needs and wishes of everyone living in the home.

Care plans are tailored to individual needs and strengths, and the home works effectively alongside external healthcare professionals to support residents' overall physical and emotional well-being. Although the overall size of the property exceeds modern best practice standards, every effort has been made to ensure the living spaces remain homely, accessible, and personal to each resident.

Staff build genuinely warm and compassionate relationships with the people they support, treating everyone with high levels of dignity and respect. Residents are actively involved in daily decisions about their meals, routines, and community activities, ensuring their personal preferences and cultural needs are fully respected.

Support is highly flexible and centered around each individual, featuring regular reviews of personal goals and access to diverse activities such as IT courses, holidays, and local volunteering. While no residents are currently receiving end-of-life care, internal audits have identified that future wishes and preferences should be formally recorded even if individuals are not yet ready to discuss them.

The home is managed by an experienced team that fosters an open, inclusive, and relaxed culture where both residents and staff feel genuinely listened to. Quality assurance audits and regular feedback mechanisms are actively used to monitor standards and drive ongoing improvements across the service.

Editorial summary, written from the official CQC inspection report. Read the full CQC report →

This is an editorial summary intended to make the inspection findings easier to read — it is not a substitute for the full report, and is not medical or care advice.

At a glance

Operator
BRAND Livability
Regulated activity
Personal care
Registration status
Registered
Local authority
Essex

Estimated weekly cost

We're building accurate regional cost ranges by local authority for a future update. This will show a typical weekly range for the area — an estimate, never Shaftesbury Netteswell Rectory's actual price.

Specialisms & care types

Homecare agenciesResidential homes Caring for adults under 65 yrsLearning disabilities

Location & nearby homes

Plotted from registered coordinates · straight-line distance, not a road route.
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Frequently asked

Good, following the inspection on 9 January 2020.

Yes — Learning disabilities is listed among Shaftesbury Netteswell Rectory's registered specialisms with the CQC.

Shaftesbury Netteswell Rectory is registered for 9 beds.