St Mary’s Nursing Home

This inspection report for St Mary's Nursing Home provides an overview of the care services provided. The inspection focused on safety, effectiveness, care, responsiveness, and leadership, assessing how well the home supports its residents. The report details improvements made and areas for continued development, offering insights into the daily experience of residents and the operational effectiveness of the home.

In terms of safety, residents feel secure, and staff are trained to handle potentially risky situations with care, such as supporting those at risk of choking. Staff recruitment processes are thorough, ensuring new employees are suitable for their roles, and medication management is handled safely.

Regarding effective care, residents' needs are documented in their care plans, with ongoing efforts to keep these up-to-date. The home actively supports residents in maintaining relationships and participating in meaningful activities, such as musical entertainment and religious services.

The caring aspect of the service is highlighted by residents and their families who describe staff as kind and compassionate, providing support that makes people feel safe and well-looked after. Staff interactions are noted as being respectful and attentive to individual needs.

On responsiveness, the home has made improvements in how it plans personalised care to ensure residents have choice and control over their lives. While most care plans accurately reflect residents' needs, there's a recommendation for greater involvement of families in reviewing and updating these plans to ensure they remain person-centred and accurate.

Finally, in terms of being well-led, the management team is praised for being approachable and making significant improvements to the home. They are actively working to embed quality improvements and maintain an open culture where staff feel supported and residents' feedback is valued. The manager is working towards registration and has implemented systems to effectively monitor the home's performance.