Stables Flat

The Stables Flat provides residential care for up to eight individuals with learning disabilities. This recent inspection report from the Care Quality Commission (CQC) offers a detailed overview of the service's performance across key areas, aiming to help families understand the quality of care provided. The report acknowledges the warm, family-like atmosphere and positive interactions observed between residents and staff, highlighting the provider's commitment to supporting individuals. It also notes the provider's proactive approach to transitioning residents to more suitable placements when their needs change.

Regarding safety, while staff demonstrate good infection control practices and sufficient staffing levels are in place, there were specific concerns identified. Medicines were not always managed or stored optimally, with temperature monitoring and controlled drug records requiring improvement. Additionally, some areas of the home required maintenance to ensure surfaces were easy to clean and hygienic.

In terms of how effective the care is, residents' outcomes are generally positive, with care plans reflecting individual needs. Staff are well-trained and support residents to eat and drink well, offering choices and supervising independent cooking. The service is also adapted to meet residents' needs, with ongoing improvements such as refurbishing bathrooms. Consent for care is consistently sought, and staff demonstrate a good understanding of relevant legislation like the Mental Capacity Act.

The service is noted as caring, with staff building warm, professional relationships with residents, fostering a strong sense of familiarity and respect. Residents are supported to express their views, and care is delivered with an emphasis on privacy, dignity, and independence, with staff actively encouraging community involvement.

The service is responsive to residents' needs, with person-centred care records that clearly document communication preferences and individual support requirements. Practical adaptations to the environment, such as low-level mirrors and hydration stations, enhance daily living. While there have been no recent complaints, a clear procedure is in place, and concerns are addressed promptly.

Leadership and management are generally effective, with a focus on person-centred care. While the management team structure has limited opportunities for collaboration, staff meetings facilitate communication and learning. The management team is receptive to feedback and takes prompt action to address any issues identified, fostering a positive and supportive environment.