Stokewood

This report from the Care Quality Commission (CQC) provides an overview of Stokewood, a care home supporting up to nine individuals with mental health needs, learning difficulties, or physical support requirements. The inspection found that Stokewood is a well-run service where residents feel safe, supported, and well-cared for by a dedicated team. The report details how the home ensures the safety of its residents through robust procedures, appropriate staffing, and careful management of medicines and risks.

Regarding safety, Stokewood has identified and manages potential risks effectively, ensuring residents are protected from harm. Medicines are handled with clear protocols, and staff recruitment includes thorough checks to ensure suitability. In terms of how effective the care is, residents receive support from well-trained staff who are knowledgeable about frameworks like the Mental Capacity Act. The home is also adapted to meet individual needs, and staff work collaboratively with healthcare professionals to ensure the best outcomes for residents.

When it comes to caring, the staff at Stokewood are described as kind and compassionate, fostering friendly relationships with residents. They actively involve individuals in their care planning, respecting their choices and promoting independence while maintaining dignity. On the responsive aspect, Stokewood ensures care plans accurately reflect residents' preferences and needs, with staff well-informed to provide support aligned with individual wishes. Residents are encouraged to participate in meaningful activities, and their end-of-life wishes are respected.

Finally, concerning how well-led the service is, Stokewood benefits from a highly regarded registered manager who promotes an open and inclusive culture. The provider implements effective quality assurance systems to monitor and drive improvements, and staff feel well-supported in their roles. While the overall findings are positive, there are minor areas for growth noted in the detailed report, such as ensuring specific training refreshers are consistently logged and that documentation for certain health and safety checks is always up-to-date.