Two Beeches Nursing Home

Two Beeches Nursing Home is a care home with nursing for up to 25 people, and this report details the findings from an unannounced inspection conducted in November 2018. The inspection reviewed all aspects of the service to assess its quality and safety, with the overall rating remaining Good since the previous inspection. The report highlights the commitment of the staff and management to providing a high standard of care, noting positive feedback from residents, relatives, and professionals alike. It focuses on how well the home meets the needs of its residents, ensuring their well-being and dignity are at the forefront of its operations.

On safety, the home continues to provide safe care, with residents expressing that they feel safe. Staff are well-trained and recruited through safe procedures. Risk assessments are thorough and managed effectively to protect residents. Regular checks of safety systems, including fire safety, are in place, and the environment is kept clean and hygienic.

In terms of how effective the care is, staff possess a strong knowledge of the individuals they support, enabling them to meet needs effectively through comprehensive training. Residents have access to necessary healthcare professionals, and their nutritional and hydration needs are closely monitored. The home operates within the principles of the Mental Capacity Act, promoting residents' safety and liberty.

Regarding caring practices, residents are consistently treated with kindness and understanding. Staff are attentive to individual needs, providing reassurance and maintaining privacy and dignity. Confidentiality is respected, and staff ensure all residents are treated equally. Residents and their representatives are involved in care decisions, with regular reviews ensuring plans remain relevant.

In terms of responsiveness, the service is adept at meeting residents' individual needs, with person-centred care plans that detail preferences and wishes. Pre-admission assessments ensure the home can adequately support new residents. The home also actively supports residents' social and mental stimulation through organised and informal activities.

Finally, the service is well-led, with the provider's values embedded in its culture. Management is approachable, and the team is committed to continuous improvement based on feedback. The home is monitored for ongoing quality and safety, and there is an ethos of honesty and transparency in its operations. The home has undergone refurbishment to better meet residents' needs.