24a Corporation Road

Vibrance at 24A Corporation Road is a residential care home providing support for individuals with learning disabilities, autism, and complex needs. This report from the Care Quality Commission (CQC) details an inspection conducted to assess the quality of care and overall functioning of the home. The inspection focused on evaluating key areas to ensure residents receive safe, effective, compassionate, responsive, and well-led care. The findings indicate significant improvements since the last inspection, addressing previous concerns and demonstrating a commitment to resident well-being.

On safety, the home has implemented robust systems for assessing and managing risks, ensuring residents receive their medicines safely, and maintaining a clean and accessible environment. Staff are appropriately recruited and supported, and lessons are learned from incidents to prevent reoccurrence. In terms of how effective the care is, residents receive person-centred support aligned with best practice guidance, with active involvement in meal choices and access to healthcare professionals. Staff are well-trained and supported to meet individual needs.

In terms of caring practices, staff are noted for their kindness and dedication, fostering a strong person-centred culture. They demonstrate a deep understanding of residents' individual histories and preferences, enabling them to express themselves and make choices about their lives. Interactions are consistently warm, positive, and respectful of dignity and independence. For responsiveness, care plans are detailed and updated to reflect changing needs, ensuring residents can follow their interests and have access to social opportunities. A clear complaints process is in place, and end-of-life care is managed with compassion.

Regarding how well-led the service is, the home benefits from experienced and proactive management. Residents and staff are involved in the service's development, and regular audits are conducted to drive continuous improvement. The service has made substantial progress in addressing areas for improvement identified at the previous inspection.