Cherry Wood Grange Care Home

This report summarizes the findings from a recent inspection of Cherry Wood Grange care home. Following a previous inspection where improvements were needed, this visit focused on assessing key areas of care. The report details the changes implemented under new management and their impact on residents' experiences and the overall operation of the home. It highlights progress made in ensuring safety, effectiveness, and leadership, while also identifying areas for continued focus to ensure sustained improvement.

On safety, the home has put in place effective systems to manage risks, with care plans now regularly reviewed and updated to reflect individual needs. Medication administration has significantly improved, with robust checks and staff trained to ensure it's given safely and as prescribed. Infection control measures are considered well-managed and adapted appropriately to current circumstances, with staff using PPE effectively and accessing testing.

In terms of how effective the care is, residents' care plans are now more personalised and involve regular reviews with families. Improvements have been made in managing residents' health needs, including weight monitoring and support for skin integrity, with staff receiving updated training. The home has seen an increase in positive feedback regarding the care provided, particularly on the dementia floor.

Regarding how caring the service is, feedback from residents and relatives is largely positive, with many expressing satisfaction and a sense of feeling well looked after. Staff are described as motivated and attentive, often taking time to engage with residents. Communication with families has been highlighted as excellent, providing reassurance and keeping them informed.

In terms of responsiveness, the service has made efforts to involve residents and their families more in care reviews. The new management has worked to resolve concerns raised previously and has been proactive in addressing issues. Plans are in place to improve the environment of the dementia unit to create a more dementia-friendly space, addressing a specific need for residents in this area.

Finally, looking at how well-led the service is, the new registered manager has made a notable positive impact. Systems for monitoring quality and safety have been strengthened, addressing previous concerns about governance. While improvements are evident, the report notes the need for a stable management team to ensure these gains are sustained. The home has actively engaged with external professionals and has plans to enhance its leadership structure.