6a Sheerstone

This report details an inspection of 6a Sheerstone, a residential care home. The inspection focused on assessing how the service ensures 'Right support, right care, right culture', which guides the Care Quality Commission's evaluations of services for people with learning disabilities and autistic people. The overall findings indicate a consistently good level of care across all assessed areas, with the service demonstrating a strong commitment to person-centred support and the well-being of the individual it serves.

On safety, the home provides a secure and well-maintained environment, with robust safeguarding procedures and staff who are trained to protect individuals from harm. Risk assessments are person-centred, encouraging positive risk-taking, and the service maintains appropriate staffing levels to ensure needs are met. Infection control measures are also well-managed, with effective use of PPE and clear protocols for preventing and managing outbreaks.

In terms of how effective the care is, plans are holistic and reflect the person's needs and aspirations, informed by thorough assessments. Staff possess a good understanding of relevant legislation, ensuring human rights are upheld, and the service actively promotes independence and supports healthy living, including access to healthcare professionals.

Regarding caring practices, the service excels at involving the individual in decisions about their care, ensuring they have the information needed and are supported in the way they prefer. Staff demonstrate compassion, kindness, and respect, protecting privacy and dignity, and fostering a relaxed atmosphere where the individual feels comfortable and understood.

In terms of responsiveness, communication needs are actively met, with staff using identified methods to ensure understanding. The service is well-adapted to individual needs, and significant effort is made to support social interests, maintain relationships, and facilitate participation in relevant activities, including the provision of technology to prevent isolation.

Finally, on how well-led the service is, there's a clear commitment to continuous improvement with a learning culture. Leadership actively involves the individual and their family in developing and enhancing the service, ensuring transparency and an open environment where concerns can be raised and addressed effectively. Staff feel empowered to suggest improvements, contributing to the overall quality of care.