70-72 Worting Road

This care home provides accommodation and support for up to eight adults with learning disabilities and autism, helping them live active and independent lives within the local community. The service is managed by a registered manager and focuses on promoting personal choice, inclusion, and life skills. Following previous areas for improvement found in 2016, the home has successfully addressed past concerns regarding safety and mental capacity practices, ensuring a well-run environment for everyone living there.

The home maintains a safe environment with secure premises, proper infection control standards, and thorough background checks for all staff. Medicines are handled correctly, and potential risks to individuals are properly assessed, though the report notes that the home was previously required to upgrade its window restrictors and medicine management during an earlier inspection.

Staff understand and work according to the Mental Capacity Act, supporting residents to make their own decisions while ensuring legal safeguards are followed. While the home works well with healthcare professionals and prepares individual health passports, staff were still waiting for some official DoLS authorizations to be formally processed by the local authority.

Interactions between staff and residents are respectful, natural, and supportive, with a strong emphasis on maintaining personal dignity and privacy. Residents have keys to their own rooms, choose their own decor, and are actively encouraged to maintain relationships with family and friends without any visiting restrictions.

Care plans are personalized, regularly reviewed, and heavily involve residents in planning their own goals, daily routines, and menus using fresh ingredients. The service ensures that residents regularly access local clubs, activities, and employment opportunities to support their independence, though the daily activities naturally depend on individual preferences and support needs.

The management team is described as open, transparent, and supportive, with regular team meetings and feedback gathered from residents, relatives, and staff. Staff receive proper supervision, inductions, and training opportunities, though the ongoing success of the service relies on maintaining these robust oversight and auditing practices.