Archmoor Care Home

This CQC inspection report for Archmoor Care Home assessed its performance across key areas of care. The inspection focused on infection prevention and control measures, as well as staffing pressures, in light of the ongoing pandemic. The report provides a detailed overview of the home's practices and how they align with regulatory guidance, offering insights for families considering the home for their loved ones.

On safety, the home demonstrated robust infection prevention and control measures. They ensured safe admission of new residents and effectively used personal protective equipment (PPE) with staff well-trained in its use. The premises were kept clean and hygienic, and there were systems in place to prevent and manage infection outbreaks, with staffing levels sufficient to maintain continuity of care even during shortages.

Regarding how effective the care is, staff were skilled and well-trained to support residents in line with national guidance. The home followed safe processes for managing positive COVID-19 tests and adhered to government guidance for safe visiting, which included flexibility for essential caregivers and regular family visitors.

In terms of caring practices, residents and their relatives felt reassured by the cleanliness of the home and the diligent approach to infection control, noting extra efforts since the pandemic began. The management team's strict adherence to using appropriate protective equipment was also highlighted as contributing to resident safety.

For responsiveness, the home facilitated safe visiting arrangements in line with government guidelines, allowing visitors throughout the week. They adapted their visiting policy to ensure correct procedures were followed, and families reported no issues with visiting, feeling accommodated by the staff.

Concerning how well-led the service is, the registered manager actively engaged with COVID-19 testing for residents and staff and maintained updated visiting policies. Staff reported positively on the manager's commitment to residents' health and adherence to rules, indicating a proactive and well-managed environment.