Ashdale

This report from the Care Quality Commission (CQC) provides an overview of Ashdale, a care home for four individuals with learning disabilities. The inspection found that the home continues to offer a good standard of care, with staff demonstrating a strong understanding of the residents' needs and promoting their independence and well-being. The report highlights the home's safe, friendly, and homely atmosphere, supported by a stable and knowledgeable staff team. The service is designed to align with best practices, ensuring residents can live fulfilling lives.

In terms of safety, Ashdale has maintained robust recruitment procedures and staff are well-trained in safeguarding, with a clear understanding of how to report concerns. Medicine management is safe, with staff competent in administration and regular audits in place. Risk assessments are thorough and designed to promote independence rather than restrict it. The home's environment and equipment are well-maintained, and infection control practices are effective.

Regarding the effectiveness of care, staff receive good training and support, contributing to a stable team with significant experience in supporting individuals with complex needs. The home operates within the principles of the Mental Capacity Act, ensuring residents' choices and well-being are prioritised. Residents are supported to access health services and maintain healthy diets, with personalised support and a suitable environment that promotes freedom of movement.

The caring aspect of Ashdale is evident in the staff's respectful and positive interactions with residents, treating each individual with dignity and respecting their decisions. Residents' rooms are personalised, and their dignity is actively promoted. The home encourages and supports residents to maintain relationships with family and friends, actively avoiding social isolation, and visitor access is unrestricted.

Ashdale demonstrates a responsive approach to care, centred around the individual needs and views of residents and their families. Care plans are regularly reviewed and updated, ensuring they meet evolving needs and promote independence. The home adheres to the Accessible Information Standard, ensuring clear communication for all residents, and has a clear complaints procedure that has not been needed in the past year.

Finally, the service is well-led, with a supportive registered manager and a clear vision for the home. Effective systems are in place for quality checks, including regular audits and action plans to address any shortfalls, ensuring continuous improvement in the care provided.