Ashton View Nursing Home

This report details a recent inspection of Ashton View Nursing Home, assessing key areas of its operation to ensure quality and safety for residents. The inspection focused on how effective the care provided is and how well-led the service is, building on previous feedback and action plans. Overall, the findings indicate significant positive progress since the last review, with improvements noted across the evaluated categories. The home is now recognised for its consistent management and commitment to providing a good standard of care.

On safety, while this specific inspection did not delve into all safety aspects, previous concerns regarding documentation have been addressed. Systems are now in place to ensure appropriate procedures for individuals who may lack the capacity to make decisions for themselves, with staff demonstrating a good understanding of mental capacity. Regarding how effective the care is, residents receive good outcomes, and their feedback confirms satisfaction. Their nutritional and hydration needs are met with choice and variety, and staff are well-trained and supported, ensuring they have the necessary skills to care for residents. The home also ensures residents have access to necessary healthcare professionals.

In terms of caring, residents reported positive experiences with staff, highlighting their friendliness, helpfulness, and attentiveness to individual needs, particularly for those with specific health conditions. Residents feel well-looked after and that their skin conditions are managed effectively. On responsiveness, the home actively seeks feedback from residents and their families through surveys and meetings. They maintain strong links with the local community, enabling residents to participate in activities like visiting dementia cafes and attending local football matches, fostering a sense of belonging and engagement.

Finally, on how well-led the service is, there has been substantial improvement in governance systems, addressing previous regulatory breaches. The management team is approachable and supportive, fostering a positive and open culture among staff. They effectively work in partnership with other agencies, demonstrating a sustained period of improvement that has led to exiting previous monitoring processes. The service is actively working to ensure continuous learning and is committed to providing high-quality, person-centred care.