Belong Morris Feinmann

This CQC inspection report for Belong Morris Feinmann provides an overview of their infection prevention and control measures as of February 2021. The report focuses on how well the home has adapted to ongoing public health guidance, ensuring the safety and well-being of its residents and staff during the pandemic. It highlights the home's structured approach to managing risks and maintaining a secure environment.

On safety, the home demonstrated a robust approach to preventing the spread of infection. They assured inspectors that visitors were managed safely, with measures in place for testing and physical separation. The practice of allocating staff to individual households helped reduce movement and potential contamination, and thorough cleaning of high-touch areas was consistently carried out. People were also supported through self-isolation protocols when moving into the home or returning from hospital, with additional staff support and cleaning where needed.

Regarding how effective the care is, the report indicates that activity coordinators were assigned to specific households, allowing residents to continue engaging in meaningful activities within a safe environment. The home also provided a suitable 'venue' room for these activities, offering residents a change of scenery and a sense of normalcy.

In terms of caring, staff reported feeling well-supported by the management team, receiving necessary information to adapt to changing guidelines. This suggests a positive internal environment where staff feel equipped to provide consistent care.

Concerning responsiveness, the home had clear policies and procedures for visitors, ensuring compliance with current regulations. The setup of a visitor pod with a screen further demonstrated their commitment to facilitating safe connections between residents and their loved ones.

On being well-led, the management team actively collaborated with external professionals, including medical experts, the infection control team, and the local authority, to ensure best practices were followed. This collaborative approach highlights a proactive leadership style focused on maintaining high standards of care and safety.