Brinnington Hall

This report summarises an inspection of Brinnington Hall, a residential care home for people living with dementia. The inspection focused on the safety and leadership of the home, as well as reviewing infection prevention and control measures. Overall, the service was found to be well-managed, with a positive and caring environment. The report details specific findings across key areas to help families understand the quality of care provided.

On safety, medicines are managed with established systems, though there's a recommendation to improve the recording of thickeners used in drinks to ensure accuracy. Safer recruitment practices are in place, and people generally feel safe and well-supported, although some feedback noted mixed views on staffing levels, particularly at night.

In terms of how effective the care is, people are supported to make choices and have control over their lives, with staff acting in their best interests and using the least restrictive methods possible. Assessments of needs are carried out and risks are mitigated to help ensure people receive appropriate support.

Regarding caring practices, people, relatives, and staff spoke positively about the home's atmosphere. There's a strong sense that residents are treated with dignity and respect. Staff are described as kind and caring, knowing the individuals they support.

In terms of being responsive, the service supports people to maintain relationships with friends and family. Feedback from residents and their families is actively sought through meetings and surveys, and this information is used to make improvements, for example, concerning food and activity choices.

Concerning leadership, the management team is committed to continuous improvement and fostering a positive, open, and empowering culture. Staff feel able to raise concerns and are confident that their feedback will be acted upon. The registered manager understands their legal responsibilities and works collaboratively with the team to drive quality care and comply with regulations.