Buxton Lodge Care Home

This report details an inspection of Buxton Lodge Care Home, focusing on infection prevention and control measures in place during August 2020. The inspection sought to identify good practices in managing the risks associated with COVID-19 and ensuring the safety and well-being of residents and staff. The home demonstrated a proactive and innovative approach to maintaining connections and reducing anxieties during this challenging period.

Regarding safety, Buxton Lodge Care Home has robust infection prevention and control procedures in place. They are effectively preventing the spread of infections, adhering to shielding and social distancing guidelines, and ensuring safe admissions. The home also uses personal protective equipment (PPE) correctly, facilitates testing for residents and staff, and maintains good hygiene and premises layout to promote safety and manage potential outbreaks.

The effectiveness of the care provided at Buxton Lodge is highlighted by their imaginative approach to visitor engagement. They created a dedicated visiting area with necessary facilities and utilized technology like large iPads for virtual calls, meeting residents' and families' needs for connection.

In terms of caring, the home actively worked to reduce anxieties for both residents and staff. They provided clear, illustrated information about PPE and testing, making these measures more understandable and less concerning for everyone.

The responsiveness of Buxton Lodge is evident in their proactive support for staff. They adapted roles and provided options for returning staff who had been isolating or shielding, ensuring their comfort and safety concerns were addressed with clear measures.

Concerning how well-led the service is, the management team has implemented comprehensive policies and procedures for infection prevention and control. They have demonstrated foresight in adapting services and communicating effectively with families, as evidenced by the positive feedback on virtual meetings.