Cedar Bungalows

Cedar Bungalows provides residential care for up to four individuals, offering support for mental health needs, behavioural support, learning disabilities, and autism. This recent inspection by the CQC focused on the overall quality and safety of the service, with a particular emphasis on infection control measures. The report details how the home is performing across five key areas: safety, effectiveness, caring approach, responsiveness, and leadership.

Regarding safety, the home actively identifies and mitigates potential risks to residents, including those related to COVID-19. Medication is managed carefully, ensuring residents receive it as prescribed. While most staff recruitment processes are robust, a review identified that some older recruitment records from a previous provider did not fully adhere to current guidelines, though the manager has since taken steps to address this by auditing and requesting additional information.

In terms of how effective the care is, residents' needs are holistically assessed and regularly reviewed, with care plans tailored to individual requirements and ensuring protected characteristics are respected. Staff receive comprehensive training, including in positive behavioural support, and regular one-to-one meetings encourage their professional development, contributing to positive outcomes for residents.

The care provided is consistently kind and compassionate, with a core team of staff who know the residents well and treat them with dignity and respect. Residents are involved in their care planning and encouraged to make choices, with staff engaging meaningfully and respectfully. Relatives have noted significant positive changes in their loved ones since moving to Cedar Bungalows, highlighting their happiness and settlement.

As for responsiveness, residents are supported to have maximum choice and control over their lives, with staff always aiming for the least restrictive approach. They are also encouraged to maintain contact with their loved ones, and family members have expressed positive feedback about the support their relatives receive.

Finally, the service is well-led, demonstrating clear leadership and a cohesive team environment where both residents and staff feel valued. Regular checks and audits are in place to monitor quality and safety, and there is an open culture that fosters collaboration between management, staff, residents, and healthcare professionals to ensure good outcomes.