Elysium Care Partnerships Limited - 187 Nursery Road

This report from the Care Quality Commission (CQC) provides an independent assessment of 187 Nursery Road, a care home providing accommodation and personal care for individuals with learning disabilities and/or autism. The inspection, which took place in July 2018, was the first for the home since its registration. The report examines how the service is performing across five key areas, offering insights into the quality of care and support provided. It aims to help families understand the home's strengths and areas for development in a clear and accessible manner.

In terms of how safe the service is, people live in a well-maintained environment and there are sufficient staff to ensure their needs are met. Risks are managed positively, allowing people to live their lives fully while ensuring their safety, and staff understand their safeguarding responsibilities. The home's effective care is demonstrated by well-planned transitions for new residents and staff who possess the necessary skills and knowledge to support individuals. People's healthcare needs are actively monitored, and they receive appropriate treatment when required.

Regarding caring practices, residents receive consistent support from staff who know them well and have built positive relationships. Staff consistently treat individuals with respect, upholding their privacy and dignity, and actively promote their independence through tailored support. The service's responsiveness is evident in the personalized care plans that reflect individual needs and preferences, with residents encouraged to engage in activities they enjoy and participate in their local community. Concerns raised by residents or their families are met with a positive and constructive response.

Finally, the service is well-led, with the registered manager providing strong leadership and embodying the provider's values in practice. There's a culture of openness and feedback, where the views of residents, families, and professionals are actively sought and acted upon. Staff are well-supported, receive opportunities for professional development, and share information effectively to ensure consistent, high-quality care that meets individual needs. The provider also actively monitors the quality of the service to ensure ongoing improvement.