Fairways Care Home

Fairways Residential Home provides a supportive environment for up to 28 older people, some of whom may be living with mild to moderate care needs, including cognitive impairment. This recent inspection report by the CQC focuses on the safety, effectiveness, care provided, responsiveness, and leadership within the home, building on improvements made since ARMA Care Services Limited took over in early 2017. The report highlights the team's commitment to enhancing the living experience for residents through various upgrades and ongoing staff development.

Regarding safety, residents feel secure due to consistent staffing and well-managed procedures, with clear protocols for safeguarding and prompt attention to any concerns. Risks are proactively assessed and managed, from individual needs to environmental factors like fire safety, with regular testing and maintenance ensuring a safe living space.

The service is effective as care plans are developed with residents' input and regularly updated based on assessments, ensuring their needs are met. Residents have good access to healthcare professionals, and staff are well-trained and supported to deliver appropriate care, understanding key aspects like the Mental Capacity Act.

In terms of how caring the home is, residents have developed comfortable relationships with staff who treat them with kindness and respect their individuality and choices. People are actively involved in planning their own care, and their views are consistently sought and valued.

The service is responsive to residents' needs by providing timely care and offering a variety of activities to keep them engaged and occupied. Feedback from residents is actively sought and used to guide the service's development, ensuring that resident wishes and concerns are addressed.

Finally, the home is well-led, with a management team dedicated to continuous improvement and the promotion of person-centred values. Robust systems are in place for monitoring quality and managing risks, ensuring that residents' views are central to the ongoing direction and enhancements of the service.