Home/Care Homes/Kent/Felbrigg House

Felbrigg House

St Alphege Road, Dover, Kent, CT16 2PU · Operated by BRAND Elysium Healthcare
CQC Overall Rating
Good
Beds
11
Care type
Residential homes
Specialism
Learning disabilities
Registered since
21 January 2011
Last inspection
15 February 2023
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CQC ratings by category

Inspected 15 February 2023 · report published 16 March 2023
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

What inspectors found

Felbrigg House is a small, adapted care home providing accommodation and personal care for up to eleven adults who have learning disabilities, autism, sensory impairments, or epilepsy. Recent inspection findings indicate that the home delivers a person-centred, compassionate environment where residents are supported to maintain independence, make daily choices, and engage in community activities. Families share overwhelmingly positive feedback about the approachable management team, consistent staffing levels, and the strong sense of safety and inclusion embedded throughout the service.

Residents are protected from avoidable harm while enjoying maximum freedom and control over their lives, supported by staff who carefully assess risks and understand individual communication needs.

Care is delivered with kindness, respecting privacy and dignity through detailed support plans, proper medication management that promotes independence, and access to a variety of meaningful activities and nutritious meals.

Staff receive appropriate training and supervision, knowing how to recognise and report abuse while working collaboratively with healthcare professionals to maintain each person's overall wellbeing.

Individuals and their families are actively involved in shaping their care and daily routines, ensuring that personal preferences, wishes, and rights remain at the very heart of the service.

The home benefits from a stable, visible management team that maintains rigorous oversight, conducts regular quality audits, and fosters a continuous culture of learning from past events.

Editorial summary, written from the official CQC inspection report. Read the full CQC report →

This is an editorial summary intended to make the inspection findings easier to read — it is not a substitute for the full report, and is not medical or care advice.

At a glance

Operator
BRAND Elysium Healthcare
Regulated activity
Accommodation for persons who require nursing or personal care
Registration status
Registered
Local authority
Kent

Estimated weekly cost

We're building accurate regional cost ranges by local authority for a future update. This will show a typical weekly range for the area — an estimate, never Felbrigg House's actual price.

Specialisms & care types

Residential homes Caring for adults under 65 yrsLearning disabilities

Location & nearby homes

Plotted from registered coordinates · straight-line distance, not a road route.
Reviews
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Frequently asked

Good, following the inspection on 15 February 2023.

Yes — Learning disabilities is listed among Felbrigg House's registered specialisms with the CQC.

Felbrigg House is registered for 11 beds.