Harmony House

Harmony House, located in Salford, provides care for up to 12 individuals. This report summarizes the findings from a recent inspection by the Care Quality Commission (CQC). While some improvements have been made since the last inspection, the report highlights areas where further action is needed to ensure the home consistently meets high standards. The inspection focused on specific aspects of care and leadership, offering a detailed look at the home's current operational status.

Regarding safety, the home is not always safe, with ongoing concerns about the maintenance of the premises, including issues like blown windows and torn carpets that could pose an infection control risk. However, robust risk assessments are in place, staff are trained in safeguarding, and medication is administered and stored safely, which has improved from previous findings.

In terms of how effective the care is, the report does not detail specific findings for this inspection as it was a focused review. The previous rating for this area remains, indicating that care is generally effective.

On the caring aspect, the report does not present new findings from this inspection but relies on the previous assessment. Families and residents reported feeling safe and well-supported by the staff, appreciating the consistent presence of care staff.

Regarding responsiveness, this inspection did not cover this area. The previous assessment suggests that systems are in place to gather feedback from residents, including satisfaction surveys, and that out-of-hours checks are conducted.

Concerning leadership and management, the home is not consistently well-led. A significant concern is the absence of a registered manager for over six months, which is a regulatory requirement. While an acting manager is in place and working towards registration, and systems are in place for feedback and audits, the ongoing environmental issues and the lack of a permanent registered manager mean leadership requires further development. The report acknowledges positive feedback from staff and residents about the current management and the improvements being made.