Hartfield House Care Home

This report from the Care Quality Commission (CQC) provides an overview of Hartfield House Care Home, focusing on its infection prevention and control measures during a visit on February 26, 2021. The inspection aimed to assess the home's preparedness in relation to COVID-19, examining how it ensures the safety and well-being of its residents. The findings detailed in this report offer insights into various aspects of the care provided at Hartfield House.

Regarding safety, the inspection confirmed that the home effectively prevented the spread of infections, adhered to shielding and social distancing guidelines, and admitted new residents safely. The use of personal protective equipment (PPE) was found to be effective and safe, and the service ensured access to testing for both residents and staff. The premises were managed with good hygiene practices, and the provider was prepared to manage potential infection outbreaks, with an up-to-date infection prevention and control policy in place.

In terms of effective care, the report highlighted that residents in isolation received consistent support for engaging in activities of their choice, including those newly admitted. Staff also benefited from regular training specifically on infection prevention and control, as well as COVID-19 protocols.

Concerning caring practices, staff actively supported residents who were isolating, ensuring they could still participate in activities they enjoyed. This dedication to maintaining residents' quality of life, even under challenging circumstances, was a notable positive.

On responsiveness, the home demonstrated an awareness of individual needs through regularly reviewed COVID-19 risk assessments for each resident, helping to identify and address vulnerabilities. The management team also actively participated in local forums, fostering collaboration with other health and social care professionals to implement best practices.

Finally, in assessing how well-led the service is, the management team actively monitored staff's adherence to PPE use and hand hygiene. Their engagement in wider professional networks suggests a proactive approach to maintaining high standards and adapting to the evolving pandemic landscape.