Homeacre

Homeacre is a residential care home providing accommodation and personal care for up to five older people, some of whom may be living with dementia. Set in a residential area of Clacton-on-Sea with a large garden, the home features spacious living areas across two floors, accessible via a stairlift if needed. This latest CQC inspection report shows that the service has maintained its high standards, continuing to provide a stable, safe, and person-centered environment supported by a dedicated and cohesive team.

The service maintains a secure environment with appropriate safety checks, infection control measures, and risk assessments for falls, mobility, and nutrition. Staff undergo thorough recruitment checks, and medicines are managed and administered safely by trained personnel, though past issues primarily centered on administrative oversight like ensuring timely insurance renewals.

Staff receive comprehensive training including the Care Certificate, safeguarding, and the Mental Capacity Act, ensuring residents' rights and freedoms are legally protected and respected. Dietary needs are well met with fresh daily meals and customized support for swallowing difficulties, alongside strong links with local GPs and district nurses.

Residents benefit from a warm, attentive atmosphere where staff know their personal histories, preferences, and daily routines well. Families can visit at any time, and individual privacy, dignity, and religious beliefs are actively respected and upheld by the care team.

Care plans are highly personalized, reviewed monthly, and tailored to individual sensory and communication needs, such as providing large clocks or hearing aids. Residents enjoy diverse pastimes, including quizzes and independent community outings, and have access to reliable end-of-life care pathways linked with local hospices.

The home is supported by robust governance systems, regular audits, and active feedback loops through meetings and questionnaires where resident requests—such as meal sizes or visit schedules—are promptly acted upon. Management maintains strong professional networks like PROSPER and My Home life to continuously improve care outcomes and staff development.