Jane House

This report from the Care Quality Commission (CQC) provides an overview of Jane House, a care home supporting adults with autism and/or learning disabilities. The inspection focused on infection prevention and control measures, particularly in light of the ongoing pandemic. It details how the home has adapted its practices to ensure the safety and well-being of residents and staff during this period, while also maintaining essential care and support. The findings highlight the home's commitment to managing risks and supporting its residents.

Regarding safety, the home has robust infection prevention and control procedures in place, including effective use of personal protective equipment and regular cleaning schedules. The provider has implemented comprehensive risk assessments and a contingency plan, with regular testing for both staff and residents to manage potential Covid-19 cases.

In terms of how effective the care is, staff are supported to manage residents' healthcare needs, including attending necessary appointments, and appropriate procedures are followed for residents who may lack capacity to make decisions. The home has also maintained residents' connections with their families through digital means when in-person visits were not possible.

When considering the caring aspect, staff are dedicated to providing consistent support, with a model that minimizes staff movement between different services. They have also been provided with resources like social stories to help residents understand Covid-19 restrictions and their reasons.

In response to resident needs, the home ensures that if a resident needs to self-isolate, they are assigned dedicated staff support to continue with in-house activities. Visitors are screened before entering the premises, and communal areas are cleaned after use by self-isolating residents.

Looking at how well-led the service is, the provider has actively supported staff by providing information, guidance, and opportunities to voice concerns. The staffing model prioritizes consistency, with staff only working at Jane House and taking measures to reduce infection risks during their commutes.