Mainwaring Terrace

This inspection report for Mainwaring Terrace, conducted by the CQC on February 18, 2022, focused on assessing the home's infection prevention and control measures, as well as addressing potential staffing pressures. The review aimed to ensure the service was meeting essential regulatory requirements for the safety and well-being of its residents. Overall, the findings suggest a strong emphasis on managing risks associated with COVID-19.

Regarding how safe the service is, staff demonstrated a thorough understanding of residents' individual needs and consistently ensured they were supported to maintain their wellbeing, especially during the pandemic. The home maintained a clean environment with enhanced cleaning schedules for high-touch areas, and visitors were carefully managed through risk assessments and testing to prevent the spread of infection.

Concerning effective care, the report highlights that staff encouraged residents to engage in enjoyable activities, contributing positively to their quality of life. The service also proactively supported residents in spending time with their relatives through dedicated risk assessments and the use of a log cabin, offering a safe visiting option.

In terms of caring, the staff's deep knowledge of the residents indicated a person-centered approach, ensuring that care plans were informed by individual preferences and needs. The proactive measures taken to facilitate visits further underscore a commitment to residents' emotional and social wellbeing.

The responsiveness of the service was evident in its flexible approach to visits, offering choices such as the log cabin to accommodate different comfort levels. The home demonstrated an awareness of current regulations regarding visitor protocols and vaccination requirements for staff.

Finally, looking at how well-led the service is, the management appeared to be aware of the importance of infection control and had implemented appropriate measures. The report suggests that the provider was taking steps to mitigate risks related to staffing pressures, although further details might be available in the full report.