Moore Place

Moore Place provides residential care for up to 60 individuals, including those living with dementia. This recent CQC inspection report highlights the home's commitment to delivering high-quality care, with residents and their families expressing satisfaction with the services provided. The inspection covered key areas of care provision, assessing the home's performance across safety, effectiveness, caring practices, responsiveness, and leadership. The overall findings indicate a well-managed and resident-focused environment.

In terms of safety, residents feel secure and protected from harm. Staff are well-trained in safeguarding practices and demonstrate a strong understanding of how to identify and prevent abuse, with robust risk management systems in place to address individual needs.

Regarding effective care, residents' needs are thoroughly assessed and met through detailed care plans. Staff are knowledgeable and well-supported through regular training and induction, ensuring they can effectively support residents' well-being and promote healthier lives.

The service excels in caring, with residents consistently reporting that staff are kind, compassionate, and respectful. Staff actively involve residents in decisions about their care, promoting dignity, privacy, and independence in all interactions.

In terms of responsiveness, Moore Place actively listens to residents and their families, involving them in care plan reviews and making timely adjustments. The home is designed to meet residents' needs, with special attention given to creating a supportive environment for those living with dementia.

Finally, the leadership at Moore Place is strong and positive. The registered manager actively seeks to improve the service, and quality audits are consistently carried out. There is a clear focus on fostering an inclusive culture, with regular meetings involving both staff and residents, and effective collaboration with external health and social care professionals. The home has also made specific improvements, such as enhancing how residents and families identify key workers.