Old School House

This report from the Care Quality Commission (CQC) provides an overview of Old School House, a care home supporting up to eight individuals with learning disabilities who are working towards independent living. The inspection found that the service continues to maintain a high standard across all areas. The report highlights the home's commitment to fostering independence and inclusion, reflecting values like choice and promoting ordinary life for its residents. This inspection confirms the service’s previous positive rating, indicating no serious risks or concerns were identified.

In terms of safety, residents are well-protected from abuse, with staff trained in safeguarding procedures and understanding how to report concerns. Individual risk assessments are in place to help manage potential risks, and staffing levels are sufficient to ensure resident needs are met safely. The home also maintains robust processes for safe staff recruitment and ensures that medicines are administered and stored correctly, with regular audits in place.

Regarding effectiveness, residents’ needs are thoroughly assessed and care plans are developed to reflect their individual wishes and support their journey towards independence. Staff demonstrate competence and knowledge, supported by a comprehensive induction and ongoing training program. The service also ensures residents receive appropriate nutritional support and access to a wide range of healthcare professionals, with care plans updated to reflect their changing needs.

The care provided is consistently kind and compassionate. Staff build strong relationships with residents, treating them with respect and dignity. Residents are actively involved in decisions about their care and daily lives, and information is provided in accessible formats to ensure everyone can understand and participate. The service actively promotes independence, with staff supporting residents to develop essential life skills.

The service is highly responsive to residents' individual needs and wishes. Care plans are person-centred and regularly reviewed with residents’ full involvement. Residents enjoy a variety of chosen activities and are supported to maintain community links. The home has a clear complaints policy, and residents and their families feel confident that concerns will be addressed promptly and effectively.

Finally, the service is exceptionally well-led. A positive and empowering culture is fostered, encouraging staff to work proactively to achieve good outcomes for residents. The registered manager provides strong leadership and actively seeks feedback from residents and their families through surveys and regular communication. The service also ensures that all significant events are reported to the CQC in a timely manner, demonstrating a commitment to transparency and continuous improvement.