Park View

This report from the Care Quality Commission (CQC) details findings from an inspection of Park View. The inspection focused on how well the service manages infection prevention and control measures, particularly in light of the COVID-19 pandemic, and also looked at staffing pressures. The overall aim was to ensure the home is meeting regulatory requirements and safeguarding the well-being of its residents. The findings provide insights into the home's operational practices and commitment to resident safety and care.

On safety, Park View has implemented robust measures to prevent the spread of infections, including thorough visitor protocols and effective use of personal protective equipment. The home also ensures it is compliant with current vaccination requirements for staff and visiting professionals. In terms of how effective the care is, the report indicates that the provider has identified and addressed communication barriers that might arise from the use of additional personal protective equipment. The caring approach is demonstrated by the home’s support for residents to maintain connections with family and friends, facilitating remote working setups within the home. When considering how responsive the service is, residents have been supported to adapt their living spaces to enable them to continue working remotely, offering choice and flexibility. Regarding how well-led the service is, the provider has put measures in place to manage potential staffing pressures related to COVID-19, ensuring continuity of care.