Rosemary Cottage

This inspection report for Rosemary Cottage provides an overview of the care provided to residents with learning disabilities and autistic spectrum disorder. The inspectors focused on assessing key areas of service delivery, including safety, effectiveness, care, responsiveness, and leadership. The report details the findings from the visit, highlighting both positive practices and areas identified for development to ensure the highest standards of care.

In terms of safety, while residents and their relatives generally feel safe and staff are knowledgeable about abuse prevention, some care files contained outdated information, making it challenging for staff to access the most current details. There were also concerns regarding the condition of kitchen cupboards, posing an infection control risk, though a refurbishment is planned.

Regarding the effectiveness of care, staff demonstrate good knowledge and understanding of residents' needs, ensuring they receive their medicines on time and are generally protected from infection. Residents are supported to make choices and manage risks, with staff going above and beyond to assist them.

The report notes that the care provided is perceived as kind and compassionate. Staff interactions with residents are positive, and individuals are supported to maintain their independence and make choices about their lives. Relatives express satisfaction with the support their loved ones receive.

In assessing how responsive the service is, the inspectors found that residents and their families are actively involved in care planning and decision-making. Communication channels are open, and feedback is sought and used to improve the service, with residents having opportunities to express their preferences and needs.

Concerning the leadership and management of the service, staff feel valued and supported, fostering a positive team culture. While regular audits are conducted for various aspects of the service, including infection control and environmental checks, there was an oversight in submitting a notification regarding a deprivation of liberty, which has since been addressed with new procedures implemented.