Springfield Manor Nursing Home

This report details an inspection of Springfield Manor Nursing Home, providing an overview of the care and accommodation offered to residents, some of whom require nursing care or live with dementia. The inspection focused on assessing the home's safety and leadership, with particular attention to infection prevention and control measures. It follows up on improvements made after a previous inspection identified areas requiring attention, confirming that the home has since met legal requirements and demonstrated significant progress in its operations and care delivery.

On safety, the home has made substantial improvements, with residents feeling secure and well-cared for by sufficient staff who are aware of individual risks and needs, ensuring appropriate care and safe medication management. In terms of how effective the care is, the report indicates that residents' needs are met, with staff providing timely support and attention, and that the home has robust systems for assessing and managing risks, including falls and health conditions. Regarding caring practices, people residing at the home feel safe and respected by the staff, who are described as attentive and compassionate, with relatives also expressing confidence in the level of care provided. In relation to responsiveness, the service is implementing measures to improve the environment, particularly for residents with dementia, and actively seeks feedback from residents and staff to inform its development and care provision. Concerning the well-led aspect, the home is now consistently managed with strong leadership that fosters an open and supportive culture, evidenced by improved auditing processes, active engagement with residents and staff, and effective communication with healthcare professionals.