Stansfield Hall Care Home

This CQC inspection report for Stansfield Hall Care Home highlights the home's commitment to providing a warm and person-centred environment. The inspection focused on key areas of care quality, with a particular emphasis on how residents experience their daily lives and the overall effectiveness of the support provided. The findings indicate a strong focus on resident well-being and a proactive approach to care.

On safety, the home ensures residents are protected from harm, with robust systems in place to manage risks and prevent abuse. Staff are well-trained and vigilant in monitoring residents' health, and safe recruitment practices are in place.

In terms of how effective the care is, the service demonstrates outstanding practice. This includes exceptionally good health outcomes for residents, such as significant reductions in hospital admissions, and a proactive approach to maintaining oral hygiene that has gained national recognition. The team works diligently to ensure resident needs are met, actively involving residents and their families in care planning and upholding individual preferences and cultural backgrounds.

Regarding caring, residents are treated with warmth, kindness, and respect, fostering strong relationships between staff and those living at the home. Staff are described as going out of their way to be helpful and ensure residents feel comfortable and at home.

In terms of responsiveness, residents are consulted on various aspects of the home, including communal décor and their daily routines, ensuring their views are considered. The service is sensitive to end-of-life needs, providing comfort and support to residents and their families.

Finally, the service is well-led, with a highly involved management team that promotes an open and welcoming atmosphere. Communication with residents and relatives is excellent, and staff feel supported and proud of the care they deliver, contributing to a positive and well-managed environment. While the report highlights many strengths, it also notes areas where the service is actively working to improve.