Home/Care Homes/Surrey/The Cedars

The Cedars

6-8 Old Grove Close, Hindhead, Surrey, GU26 6GG · Operated by BRAND Voyage
CQC Overall Rating
Good
Beds
14
Care type
Residential homes
Specialism
Learning disabilities
Registered since
18 June 2014
Last inspection
26 March 2021
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CQC ratings by category

Inspected 26 March 2021 · report published 10 April 2021
Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

What inspectors found

The Cedars is a care home that supports adults with learning disabilities and complex physical disabilities. This report details the findings of an inspection that assessed the home across five key areas: Safety, Effectiveness, Caring, Responsiveness, and Leadership. The inspection aimed to ensure the home meets regulatory standards and provides high-quality care. The findings highlight a consistent commitment to person-centered support, focusing on individual needs and promoting independence.

Regarding safety, the home ensures residents are protected from harm. This is achieved through robust safeguarding training for staff, thorough risk assessments that inform support plans, and the provision of specialist equipment for those with mobility issues. Staffing levels are adequate to meet residents' needs, and recruitment procedures are in place to ensure suitability. Medicines are managed safely, with staff receiving additional training where necessary, and infection control measures are maintained.

In terms of how effective the care is, residents' needs are thoroughly assessed before they join the service, and this information is used to create detailed care plans. Staff receive comprehensive training relevant to residents' specific needs, and regular supervisions help ensure their competence. Residents are supported to maintain a balanced diet, with input into menu planning and individual dietary requirements being met. The home works effectively with external healthcare professionals to ensure residents' health needs are met.

The service is also highly caring. Staff build strong, positive relationships with residents, treating them with kindness, dignity, and respect. Communication needs are well understood, and staff are adept at recognising non-verbal cues. Residents are encouraged and supported to maintain their independence, with staff belief in their capabilities playing a key role. Equality and diversity are respected, and residents are supported to maintain contact with their families.

In its responsiveness, The Cedars offers a variety of activities and opportunities for residents to engage in. The home is designed to be accessible and adaptable to residents' changing needs. Care is planned to ensure residents have choice and control over their lives, and efforts are made to prevent social isolation.

Finally, the service is well-led. The management team is knowledgeable about the residents and staff and is dedicated to making improvements. The home operates with effective systems and processes to ensure quality and safety, and the principles of promoting choice, control, and independence are actively applied in practice. While the inspection highlighted many strengths, continued monitoring will ensure ongoing positive outcomes for residents.

Editorial summary, written from the official CQC inspection report. Read the full CQC report →

This is an editorial summary intended to make the inspection findings easier to read — it is not a substitute for the full report, and is not medical or care advice.

At a glance

Operator
BRAND Voyage
Regulated activity
Accommodation for persons who require nursing or personal care
Registration status
Registered
Local authority
Surrey

Estimated weekly cost

We're building accurate regional cost ranges by local authority for a future update. This will show a typical weekly range for the area — an estimate, never The Cedars's actual price.

Specialisms & care types

Residential homes Caring for adults under 65 yrsLearning disabilitiesPhysical disabilities

Location & nearby homes

Plotted from registered coordinates · straight-line distance, not a road route.
Reviews
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Frequently asked

Good, following the inspection on 26 March 2021.

Yes — Learning disabilities is listed among The Cedars's registered specialisms with the CQC.

The Cedars is registered for 14 beds.