The Grange Nursing Home

The Grange Nursing Home provides accommodation, nursing, and personal care for up to 24 older people, including those living with dementia. Following an inspection in November 2018, the service was found to maintain consistent standards across all areas, ensuring residents receive reliable support. The home features a small, family-run atmosphere with a stable staff team who know residents well, alongside structured care planning and proactive management oversight.

Residents feel secure and well-protected because staff understand their safeguarding responsibilities and robust recruitment checks are in place. Risks to individuals are properly assessed and managed, and the premises are maintained cleanly and safely. Medication management is secure and well-documented. However, the report notes that one resident's medication had to be administered covertly, which required a formal best-interests process to ensure proper oversight.

Staff receive thorough inductions, regular training tailored to residents' needs, and ongoing supervision to reflect on their practice. Nutritional needs are carefully monitored, with staff patiently encouraging residents who struggle with eating and drinking. Healthcare professionals are promptly consulted when health concerns arise, and the home's layout is well-adapted for older adults.

Relatives consistently highlight the kind and compassionate nature of the staff, noting a calm and friendly environment where residents are treated with dignity. Staff respect individual choices, support daily independence, and maintain strong communication with families. Meaningful relationships are fostered through low staff turnover and personalized attention.

Care plans are highly personalized and regularly updated to reflect changing needs, such as managing shifts in behavior or increased fall risks. Activities and community involvement are actively promoted by a dedicated coordinator, ensuring residents remain socially engaged. While the provider maintains a clear complaints procedure, the report does not detail specific grievances, indicating that feedback is generally handled smoothly.

The home benefits from a committed registered manager who maintains active oversight through regular audits and effective professional relationships. Management ensures proper reporting of events and supports staff development. No major structural flaws or systemic failures were identified during the inspection, pointing to stable and reliable leadership.