The Shieling

This report from the Care Quality Commission (CQC) provides an overview of the services offered at The Shieling, a residential care home for up to 10 adults with learning disabilities, autism, or sensory impairments. The inspection, conducted in July 2023, assessed the home across five key areas to ensure it meets high standards of care. The findings indicate that the home is performing well in its core functions, demonstrating a commitment to providing a supportive and safe environment for its residents. The report highlights strengths in various aspects of care, reflecting the home's dedication to resident well-being and independence.

In terms of safety, residents are cared for in a clean and well-maintained environment, with staff effectively managing risks to prevent harm. Medicines are handled with care, and residents are supported to access necessary healthcare services. Regarding effectiveness, the care provided achieves good outcomes and promotes a high quality of life. Staff receive comprehensive training and regular support, ensuring they are well-equipped to meet residents' diverse needs.

On the caring aspect, staff show genuine interest in residents' well-being and treat them with kindness, compassion, and respect. Residents are actively involved in their care plans, and their privacy and dignity are consistently protected. When it comes to responsiveness, the home actively involves residents and their families in care planning, ensuring wishes and preferences are heard and acted upon. The service also demonstrates an understanding of individual communication needs, supporting residents effectively. Finally, concerning leadership, the registered manager fosters a positive culture where staff value residents' individuality and rights. The service is well-managed, with strong collaborative relationships with other professionals ensuring coordinated support for residents. There were no specific areas highlighted for improvement in this report.