Weavers Grange

Cedars Place Care Home underwent an inspection by the Care Quality Commission (CQC) on December 7, 2022. This report details the findings across five key areas: safety, effectiveness, caring, responsiveness, and leadership. The inspection aimed to assess the quality of care and whether the service met legal requirements. The findings reveal a service that excels in many aspects, with particular strengths in how it supports residents to lead fulfilling lives and the overall management of the home. While the service demonstrates many positive attributes, the report also highlights areas for ongoing development to ensure continuous improvement.

On safety, the home has systems to assess and monitor risks, and safeguarding procedures are in place to protect residents from abuse. Processes for managing medicines are also established, and staff have received relevant training, although daily care notes could be more comprehensive and there is a noted need for more permanent staff to reduce reliance on agency workers. Regarding effectiveness, care plans are developed based on comprehensive assessments that consider individual needs and preferences, and staff receive thorough training and regular supervisions. The home is also well-maintained and adapted to meet residents' needs, with a focus on supporting individuals in making decisions about their care.

In terms of how caring the service is, staff are described as kind and compassionate, treating residents with dignity and respect while promoting independence. Residents feel listened to, and their views are actively sought and incorporated into their care plans. The service also works to ensure residents can maintain relationships and avoid social isolation. When it comes to responsiveness, the home excels in tailoring services to individual needs, offering flexibility and continuity of care. They actively seek opportunities to support residents in pursuing their interests and maintaining a sense of purpose, as demonstrated by innovative activity planning. However, some residents on the Meadows floor expressed a desire for more activities, an area the management is already addressing by recruiting additional support.

Finally, concerning how well-led the service is, the leadership team is committed to fostering a positive culture and consistently seeks new ways to enhance residents' quality of life. Strong links have been forged with the local community, and staff work effectively with other health professionals. The provider actively monitors the quality and safety of the service, and both residents and staff feel comfortable raising concerns and providing feedback, indicating a transparent and accountable management approach.