Westbury House

This report provides an overview of the CQC inspection for Westbury House, a care home supporting individuals with learning disabilities and autism. The inspection focused on key areas to assess the quality of care provided, with a particular emphasis on infection prevention and control measures in light of the ongoing pandemic. It details how the service is performing across critical domains, offering families insights into the home's operational standards and commitment to resident well-being and safety.

In terms of how safe the service is, Westbury House has effective systems in place to manage risks, including ensuring sufficient personal protective equipment (PPE) for staff and compliance with testing and vaccination requirements. Staff consistently use PPE correctly and follow safe practices for infection control. The home also ensures visitors are protected from infections and adheres to social distancing and shielding rules, admitting new residents safely.

Regarding whether the care is effective, the report indicates that measures are in place to mitigate staffing pressures related to COVID-19. The home’s infection prevention and control policy is up-to-date, and they actively promote safety through the premises' layout and hygiene practices.

Concerning how caring the service is, residents are supported to connect with important people in their lives and engage in community activities. Risk assessments are in place to facilitate these connections safely.

In relation to how responsive the service is, Westbury House facilitates visits in line with current government guidance, with appropriate policies supporting these arrangements.

Finally, looking at how well-led the service is, the provider has demonstrated effective systems for monitoring the service. They are meeting the current requirements for staff and visitor vaccinations against COVID-19, contributing to a well-managed environment.